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Warranty Information

Warranty information
At Invent Homes, we aim to make your shopping experience as smooth and reliable as possible. Below you’ll find everything you need to know about how and when your products will be delivered.
Standard warranty
Certain products sold by Invent Home come with a 12-month standard warranty from the date of delivery or collection.
What’s covered
Manufacturing defects
Material or structural faults
Non-functioning parts under regular use
If an issue is found within the warranty period, we will aim to repair, replace, or refund the item, depending on the case.
What’s not covered
Normal wear and tear
Damage caused by misuse, accidents, or improper installation
Water damage or heat exposure not related to manufacturing fault
Cosmetic issues after delivery (e.g. scratches or stains)
Product-Specific warranties
Some products may come with a longer warranty, depending on the manufacturer. These extended warranties will be clearly stated when product listings go live. As our catalogue expands, we will update each product’s warranty details accordingly.
How to claim a warranty
Contact us at info@inventbathrooms.co.uk with your order number.
Describe the issue and include photos or videos if possible.
Our team will review and guide you through the next steps.
We aim to respond to all warranty claims within 3 working days.
Questions?
If you’re unsure whether a product is covered under warranty or need more details